Privacy Policy

1. General Provisions

This Privacy Policy describes how Tervapinyx ("we", "us", "our") collects, uses, and protects your personal information when you use our yoga services and visit our website.

We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable laws and international data protection standards.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name
• Contact information (email address, phone number)
• Date of birth and age
• Medical information relevant to yoga practice
• Pregnancy information (for prenatal classes)
• Yoga experience level
• Payment information
• Emergency contact details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and operating system
• Page visit times and duration
• Referring website
• Cookies and similar technologies
• Device information

3. How We Use Your Information

We use the collected information to:

• Provide yoga services and conduct classes
• Ensure safety during practice sessions
• Process payments and manage memberships
• Communicate with you regarding schedules and changes
• Send newsletters and promotional materials (with your consent)
• Improve our services and website functionality
• Comply with legal obligations
• Respond to customer service requests

4. Information Sharing with Third Parties

We do not sell, trade, or transfer your personal information to third parties, except:

• Healthcare professionals in case of emergency
• Payment processing service providers
• Law enforcement agencies when legally required
• Service providers who assist in our operations (under strict confidentiality agreements)
• Other cases with your written consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Data encryption during transmission
• Secure file storage systems
• Limited employee access to personal data
• Regular security training for staff
• Secure payment processing systems
• Regular security audits and updates

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict processing of your data
• Data portability
• Object to data processing
• Withdraw consent at any time
• File a complaint with supervisory authorities

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie usage through your browser settings. We use cookies for:

• Website functionality and navigation
• Analytics and performance monitoring
• Personalized content delivery
• Security purposes

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by legal obligations. Specific retention periods include:

• Active membership data: During membership period plus 3 years
• Medical information: 7 years from last class attendance
• Payment records: As required by tax and accounting laws
• Marketing preferences: Until you opt out or withdraw consent

9. Special Considerations for Different Client Categories

9.1 Prenatal Yoga

For pregnant women, we collect additional medical information to ensure safe practice. This information is used exclusively for adapting exercise programs and ensuring maternal and fetal safety during classes.

9.2 Children's Yoga

For children aged 4 to 12 years, we require parental or guardian consent for collecting and processing the child's personal data. Parents have the right to access, modify, or delete their child's information at any time.

9.3 Senior Yoga

For senior clients, we may request additional health information to ensure safe adaptation of exercises and accommodate any age-related physical considerations.

10. International Data Transfers

If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.

11. Changes to This Privacy Policy

We may periodically update this Privacy Policy. We will notify you of any material changes via email or through a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

12. Children's Privacy

Our services are not directed to children under 13 without parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.

14. Governing Law

This Privacy Policy is governed by the laws of Australia and the state of New South Wales. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in New South Wales.

Thank you for trusting Tervapinyx. Your privacy is important to us.